"From a customer service perspective, Royal has always set the bar high. Brandon has taken that to the next level. He is a candid, honest communicator."

"Over the past few years, Royal has been integral to our coffee program's success. From the exceptional sourcing to the support from Charlie in origin around the world, Chris and the Crown team with their incredible info packs, write ups, and video breakdowns on different lots, to our coffee hero Brandon who has helped us out more than I can describe."

"Just wanted to say thanks to Chantel Slaughter, who helped navigate a host of questions. She was one of the best experiences I've had this year in working with any company."

"I just did a pickup at Royal and it was a dramatically better experience than at another warehouse. The team here gently put the coffee in my truck versus my other experience where it was launched off of a docking bay. Great team over here very, very friendly and much appreciated!"

"Royal's service is in a league of its own. I've used other importers sparingly when they have a coffee I really want, and it is almost always a logistical nightmare. Keep up the good work and know we appreciate you!"

"I've been loving your coffees and sharing the resources on your site with friends and family. I find the roast recommendations for the Crown Jewels very helpful alongside recommendations for espresso."